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Terms and Conditions

Terms and Conditions

ALL SALES ARE FINAL Please read the Shipping & Policies section before placing an order. By purchasing this listing, you have read and agree to Cookie Mill’s policies procedures.

Thank you for your purchase of Cookie Mill custom cookies.

Rush orders may be accepted but are subject to availability and there is a $12.00 RUSH FEE per dozen

All Custom cookie orders are nonrefundable. In the unfortunate event that you need to cancel your order, you may transfer your payment to a future order if at least 14 days notice is given prior to your originally scheduled pick up date.

Credits for rescheduled orders must be used within 6 months of original pick-up date. The rescheduled orders are subject to Cookie Mill's availability. No credit transfers will be given for cookies that have already been made or materials purchased; this includes holiday/special occasion cookies.

No credit transfers will be given for cancelled orders less than 14 days prior to pick up date.

In the extremely rare event your order is not picked up within 72 hours of the scheduled pick up time, despite a minimum of at least 4 attempts to contact purchaser but without success, this cookie order will be donated to a local non-profit or charity of Cookie Mill's choosing in purchaser's name. 

Thank you for supporting our small local business!

We look forward to providing you with an unforgettable cookie experience